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- How to order
Simply choose all items you want to order and add
them to the shopping cart, log into the payment page and
follow the links.
- Inquiry
If you didn't find the book you require you may send us
an inquiry through the inquiry form (www.kkme.com/inquiry.asp).
You must know the title and ISBN of the book(s) before
submitting the form. For this, you can use
www.amazon.com,
www.bn.com or similar sites.
Have in mind that these companies do not provide their
service in Saudi Arabia and that their price does not cover
shipping and handling charges.
- Cancelling an order
You can cancel orders before they dispatched to you,
It is noteworthy that for items we may place an overseas
order from US or Europe, you cannot cancel orders following
we processed the order.
- Payment Options
You can pay by credit card, bank draft through
Al-Rajihi Bank written to Dr. Ahmad Ghandi, Passport No.
B6554994 or cash at our office in Jeddah. When you make
payment by draft please advice the bank reference number,
the data and the amount you sent, plus the reference number
of your order.
Please send a copy
of your draft to Fax:(02)6570763.
- Forgotten your password
you can send us an email (info@kkme.com)
and recieve your password.
- Loging off from a shared computer
Currently, we donot uesr recognition cookies to
recognise your computer. Therfore there is no difference
between personal or shared computers, thoth we process
orders through a secure connection.
- Making change to your order
Change to order/s is possible before their dispatch
when the items you select available at the bookshop readily.
You can change the order 48 hours after you placed it. We
can not change orders we recieve for items we should recieve
from the US or Europe for the time being. In case you want
to cancel or reorder items, you can write or email us to
negotiate the situation, We keep our word to meet your
satisfacation with items you buy.
- Making change to your detail
Log on into web site with your User ID and change
your details whenever you like.
- Lost and missing orders
Under the unlikely situation, if your order missed in
the post after we dispatched it, we act according to post
office rules and regulations.
- Delivery problems
We advise you pay for special delivery for valuable
items. Remember we deliver orders in Jeddah free of charge
to you. Please note all measures are taken to keep your
items safe and without defect until delivery.
- Charges of delivery (In Saudi
Arabia)
| Cost
of your order (SR) |
Special postage rate(SR) |
Discount |
You
have to pay |
| 0-150 |
50 |
0% |
50 |
| 151-300 |
50 |
40% |
30 |
| 301-500 |
50 |
60% |
20 |
| 501-1000 |
50 |
80% |
10 |
|
more than 1000 |
50/KG |
100% |
free |
1. We believe our service and merchandise have the best
quality and and guarantee your satisfaction, therefore we do
not accept any returns.
2. If you return a book by post on your own cost in its
original condition we will return 90% of your payment for that
book. This service is valid for 15 days after our suggested
receive time.
All items are priced in SAR (Saudi Rials), but since our
online payment processing system accepts USD (US Dollars), we
will charge your credit card the equal amount of the price in
USD. The exchange rate is 3.75 SAR per USD.
We have presented the approximate shipping length for the
books on each books detail page, which is 2 weeks for some and
2 months for others. Inquired books will take at least 2
months to be delivered to you.
We currently provide our service only to residents of Saudi
Arabian. If you live in any of the Gulf countries and would
like to order, please send us an email (info@kkme.com).
We welcome any cooperation with book distributors and book
sellers in the Gulf region, especially the ones located in
Saudi Arabia. Please send your proposals to
info@kkme.com.
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